Precautions

To ensure your safety and rights, all participants are kindly requested to carefully review all the precautions on this page before making a reservation. Your reservation will be considered as an agreement to the following information.

About the Tour

Tour Season

Feb. 1 to Mar. 20

* May change depending on actual drift ice conditions

* Sometimes, the tour has to be cancelled due to weather or drift ice conditions. Any cancellation is posted on our official website by the morning of the scheduled tour at the latest. We do not notify participants of cancellations individually, so please remember to check the website.

Time

Morning 8:30-10:00
Afternoon 12:30-14:00

* The tour lasts about an hour and a half (including the meet-up, info session, and putting on the dry suits; actual time on the drift ice is about 40-60 minutes).

Fees

8,000 yen per person

* Fully paid online before the tour.

* Fees include the rental of dry suits and gloves, accident insurance, and taxes.

Meeting Point

131, Utoro-higashi, Shari-cho, Shari-gun, Hokkaido
Located next to Maruko Suisan

Requirements

1. Height: 130-185 cm
2. Weight: 100 kg or less
3. Age: 70 or younger

* You must meet all the requirements to take part in the tour.

6. Things to remember

* There are no restrooms at the meeting point nor anywhere along the tour route, so please go before arriving at the meeting point. You can use it at your hotel, or use it at Road Station Utoro・Shiretok or Utoro Onsen Bus Terminal.

* Please show respect to the other participants by arriving on time. If you do not arrive on time, we will consider it as a cancellation and proceed without you, so be sure to remember the meeting time and location.

Tour Itinerary

* Morning Tour (Example)

8:20 / Registration

8:40〜9:00 / Departure and info session

At the meeting point, tour participants get on the shuttle service, which takes about 5 minutes to get to the destination.

9:00〜 9:50 / Drift ice walk

Have fun with your guide and the local fishers of Shiretoko on the drift ice!

9:50〜10:00 / End of the tour

Participants return to the meeting point, and remove their dry suits for the end of the tour.
* The time may vary according to conditions on the day of the tour.

● Dry Suits

  • During the tour, you’ll be asked to wear special dry suits to help you stay warm and afloat.
  • Dry suits are worn over your personal clothing.
  • The dry suits are one-piece garments that include the top, the trousers and the shoes, so there’s no need to wear your own shoes as well. The shoe part tends to run big; we appreciate your understanding for any inconvenience this may cause.
  • Dry suits in plus sizes and kids’ sizes are limited in number, so if there is no longer any dry suit in the appropriate size for you, you will not be able to take part in the tour.

● Use of Cameras and Smartphones

  • Please prepare your camera or smartphone to take the picture during tour.
  • If you wish to bring a camera or a smartphone, please prepare your own waterproof camera/smartphone pouch.
  • During the activity, feel free to use your own devices to take pictures, but remember that it takes place on ice and your devices are not entirely waterproof.
  • It is not our responsibility if your devices get water in them or become damaged or lost during the activity, and no compensation whatsoever will be made.
  • Rental and Sale:
    smartphone waterproof case (sale): 1000yen/per
    camera waterproof bag (rental): 500yen/per
    *cash only

Outfit

It is recommended that you wear clothing that is light and easy to move in.
Please do not wear skirts. No private changing room at meeting point.

Outfit

Please do not wear hoodies since they cause chafing around the neck of the dry suit. We recommend wearing a fitted long-sleeve top with an appropriate thickness for the temperature on the day of the tour.

Socks

The recommended sock length is anywhere between mid-calf and above the ankle. That way, you can tuck your trousers into your socks so that they won’t roll up as you put on the dry suit.

Gloves and Beanies

We can lend you gloves for free. As for beanies or sunglasses, please prepare your own.

Other

If you have long hair, please have it tied up. For all accessories including watches, please remove them before the tour to prevent damage or loss.

* You can only bring your camera or smartphone during the activity.
Please leave your valuables at your accommodations.

Payment Method

Credit card

The full amount is to be paid by credit card when booking the tour.
If the weather is poor or ice conditions are unideal, the tour will be canceled, you’ll receive a refund after a handling fee (5% of the total cost) is deducted by the platform.

Insurance

The accident insurance premium is included in the tour fee.

We take out accident insurance for all participants of the activities we organize.
Details on payment of claims is as follows.

Death, sequela: 10 million yen per person
Hospitalization: 4,000 yen per person per day
Hospital visit: 1,760 yen per person per day

Cancellation and Refund

After you have signed up, if you cancel for any reason or simply don’t show up, the following rules will be applied.

  • For cancellations made more than 24 hours before the tour: you will receive a refund after a handling fee (5% of the total cost) is deducted by the platform.
    For cancellations made within 24 hours of the scheduled time: No refund.
    *Morning tour (before 8:30 AM the previous day), Afternoon tour (before 12:30 PM the previous day)
  • If you are unable to take part in the tour due to suspensions in transportation services or road closures caused by poor weather, or the tour is suspended before it begins due to the government issuing strong wind or blizzard warnings, then you will receive a refund after a handling fee (5% of the total cost) is deducted by the platform.
    (We issue the refund in five days. However, it may take 7 to 10 working days for it to appear in your accounts, or a maximum of 60 days if you used a dedit card, depending on each bank. If you have any questions about the use of your card, please contact the issuer of your card.)
  • If the tour has to be suspended after it starts due to natural causes such as blizzards or rough waves, fees are not refunded.
  • Other: If, upon check-in on the day of the tour, our staff determines that your attire is inappropriate for the activity or if there are any safety concerns or health conditions (including but not limited to inability to exert force with arms, use of ventricular assist devices, or other conditions unsuitable for our tours), we reserve the right to refuse your participation. And no refund will be issued in such cases.

Notes

  • People who are pregnant or who have consumed alcohol should refrain from participating.
  • Please follow instructions from your guide. In risky situations, do not go off by yourself.
  • If you feel unwell during the activity, inform the staff immediately.
  • If health authorities deem your condition to be unsuited for this tour, we retain the right to refuse you from participating, unless you can present written documentation from your doctor, upon which we will reassess the possibility of your participation.

About the Company

Information about our company, which runs the LANTOKO Drift Ice Walk Tour, can be found here :

About the Company

Booking