Due to the drift ice not yet reaching the shore, the Drift Ice Walk tour cannot proceed as scheduled. LANTOKO has decided to suspend the tour until February 9th.

Passengers who have made reservations will receive a full refund, with the system handling fees covered by LANTOKO. The reserver does not need to take any further action.

Guests without reservations are also welcome to join the tour! (Include guests without reservations or waitlists). Guests who have booked the Drift Ice Walking Tour but do not wish to join the alternative tour, do not need to come to the meeting point or take any additional steps.

※If you want to know how the alternative itinerary actually works, please click on the link below to watch the video:
Instagram：https://www.instagram.com/reel/DFmJfjlzIyV/?igsh=MTMza2tsbXA0MnIwNw%3D%3D
Youtube：https://www.youtube.com/shorts/6-uA0pjrmHM

✔ Alternative Tour: “Wear a Thermal Suit & Have Fun in the Snow by the Sea!”
✔ Tour Details: Enjoy playing in the snow while wearing a thermal suit, and even jump into the sea without worrying about getting wet! You are welcome to take photos and videos throughout the experience. The tour lasts approximately 1 to 1.5 hours.
✔ Fee: ¥4,000 per person (Please pay in cash upon check-in. Credit cards and electronic payments are not accepted.)
✔ Meeting Time: Please arrive 10 minutes before the meeting time for check-in!
[ Morning Session ] 8:30 AM
[ Afternoon Session ] 12:30 PM
[ Temporary Session ] 15:00 PM
✔ Meeting Point: 131 Utoro Higashi, Shari Town, Shari District, Hokkaido (Next to Maruko Suisan)
✔ Important Notes:
-This tour does not include viewing drift ice or walking on it. It is only available for travelers who do not have any alternative tours. Please do not join if you are only interested in the drift ice walk.
-If the weather is bad on the day of the tour, the alternative tour will also be canceled. Please make sure to check the “News” page for updates before coming to the meeting point!
-Reserved travelers can change their session freely and check in at their preferred gathering time. (For example, if you originally booked a Temporary session but prefer the afternoon session, you can simply check in at the afternoon meeting time.)
-Information about the alternative tour will be announced on the official website under “News” by 15:00 PM the day before. Please stay updated.
-There is no restroom in the meeting point, so please use the facilities beforehand!

※ Cancellation & Refund Processing:
Refunds will be processed within 5 days, but it may take 7 to 10 business days for the amount to be credited.For debit card transactions, it may take up to 60 days, depending on the bank’s processing speed.If you have any questions regarding credit card refunds, please contact your card-issuing bank.

※ If you would like to check the current drift ice conditions, please click here to view the real-time drift ice status and future forecasts provided by the Japan Meteorological Agency.
https://www.data.jma.go.jp/kaikyou/seaice/tile/jp/index_fct.html#zoom:7/lat:44.215867/lon:145.992909/mapheight:600/colordepth:normal/element:concentrationDrift Ice Information